Returns & Exchanges

Professor.E offers a 14-day return window for items in their original, unworn condition with all designer tags attached. We strive to ensure your satisfaction with our experimental silhouettes and artisanal craftsmanship.

Return Process

• 1.
  Initiate Request

  Contact our customer service team via email with your order number and the specific items you wish to return to receive a Return Authorization.

• 2.
  Prepare Package

  Place the items securely in their original packaging, ensuring all signature Professor.E tags and branded dust bags are included to avoid restocking fees.

• 3.
  Shipment

  Affix the provided shipping label or use a tracked courier service to send the package to our designated logistics center.

• 4.
  Inspection & Refund

  Once our quality control team verifies the garment's integrity, your refund will be processed to the original payment method within 7-10 business days.